What are Templates?

The templates gives you (the Owner) a view into what the renter will be receiving via email as well as some of the emails that you (Owner) will be receiving. Currently, there are 4 templates available:

To Renter

  • Initial Quote
  • Contract Documentation
  • Final Confirmation Letter
  • 

To Owner

  • Received Payment

How many properties can I manage under one account?

We do not have a limit on the number of properties that you can manage under one account.


Do I need to enter my phone / fax information?

Yes. In case of any issues with your email, your phone number is the only way for us to contact you.


I got a new email address. Where can I change my primary email address for my account?

Sign in to the website. Click on “Account” tab, then click on the “Edit” link on the side of your current email address.


Why do I need to enter my mailing address?

Sometimes the renters will need to send you documents (e.g. Contracts, Drivers Licenses etc.) via regular mail. Hence, you will need to enter and keep your mailing address updated.


Where can I enter my mailing address?

Sign in to the website. Click on “Account”, then enter the mailing address.


How do I change my password?

Sign in to the website. Click on “Account” tab, then click on the “Change Password” link.


I forgot my password. What do I do?

Please click on the “Forgot Password?” link on the Sign Up page and follow instructions.